Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 26 subscribers
  • Views 473 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Device does not appear on iView V3

PRODAM SPSEG

Device does not appearing on device list of iView v3. When i tried to add manually it shows a message of duplicated id ou ip.

Device is reaching and sending logs normally.

How can i solve this?



This thread was automatically locked due to age.
  • 0

    Hello Prodam,

    Thank you for contacting the Sophos Community!

    Is this happening to only one device?

    Could you please SSH in to iView and press 3 > 4 to connect to the advanced shell. 

    After this please run the following command:

    # service -S

    Can you also run, this will show the devices, please see if you see any duplicated.

    # psql -U nobody -d iviewdb -p 5432 -c "SELECT * from tbldevice;"

    Regards,