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XG 18 MR3 - all features deactivated?

Nitin Mirchandani

Hello

Updated to 18 MR3.

I am home user. In Licensing, I see that all features except for Base are deactivated. Now I cannot edit or make any more rules on most of the features(dumbed down)

Synchronize license doesnot help.

Has XG now moved to subscription based only? The home use is being abandoned?

Thank You

Nitin



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  • 0

    What Lucar and others have said is likely the case -- I did have an issue once where somehow the home user serial number had been used on more than one device that caused this same issue ... if you are running the same home user serial on more than one home device, you should provision another one for the other installations (in the case I'm thinking of, one of my customers ran it at home, then installed it on another family member's network using the same serial).

  • 0 in reply to BrucekConvergent

    Hello

    From memory, few months back (must be more than 90 days as it was before lockdown), I read how to remove extra NICs by taking a backup, resetting the appliance to factory, removing extra NIC and then restoring the backup (I read on this forum - exact steps - memory failing me) .

    So, why this error came us (coincidence?) with MR3. This reinstall was definitely before the lockdown. So, 90 days situation would have showed up earlier.

    Thank you

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  • 0 in reply to BrucekConvergent

    Hello

    From memory, few months back (must be more than 90 days as it was before lockdown), I read how to remove extra NICs by taking a backup, resetting the appliance to factory, removing extra NIC and then restoring the backup (I read on this forum - exact steps - memory failing me) .

    So, why this error came us (coincidence?) with MR3. This reinstall was definitely before the lockdown. So, 90 days situation would have showed up earlier.

    Thank you

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