SFM incompatible with XG Firewall

Question

Hello, 
 
 I would apreciate some guidance with this scenario: 
 
 I have a Sophos Firewall Manager with one of its managed devices (Sophos XG Firewall 105w SFOS 17.5.14 MR-14-1) listed as "incompatible". 
 
 I found this KBA https://support.sophos.com/support/s/article/KB-000039020?language=en_US wich would solve this issue, but I can't find the specified section: System & Monitor> Maintenance > Compatibility Management 
 
 When I navigate to System & Monitor> Maintenance , the only available sections are Backup & Restore, Firmware and Licensing . 
 
 The SFM's Firmware version is SFMOS 17.1.4 MR-4 
 
 Why Is not the Compatibility Management feature available in the SFM? 
 
 Is there any other workaround for this issue? 
 
 Many thanks...

emmosophos · Accepted Answer

Hello Mh3000, 
 Thank you for contacting the Sophos Community! 
 To be able to see the Compatibility Management in 17.1, you need to go to System & Monitor >> Device Settings >> Maintenance >> Compatibility Management. 
 
 Regards,

SFM incompatible with XG Firewall

Top Replies