Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 27 subscribers
  • Views 906 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Lisence Activation URL Whitelist

Tim Meier

Dear Community,

As my sophos machine is isolated, I need to open my proxy to allow sophos to activate the licence.

When trying to apply my licence, it says I need to access the following URL "">http://sophos.com/".

My question is: Is it the only URL I need to allow for the registration service ? Shouldn't the adress be over a secure connection ?

Thank you in advance,

Kind regards

Tim



This thread was automatically locked due to age.
Parents
  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    Could you please check if the date and time are correct on the firewall under Administration > Time? 

    Can you access the internet from the XG firewall? Try to ping google.com from Diagnostics > Ping. 

    Please provide licensing logs while you try to register your firewall. 

    Check out the following KBA on finding logs on the XG firewall: Sophos XG Firewall: Where to find log files?

    Thanks,

Reply
  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    Could you please check if the date and time are correct on the firewall under Administration > Time? 

    Can you access the internet from the XG firewall? Try to ping google.com from Diagnostics > Ping. 

    Please provide licensing logs while you try to register your firewall. 

    Check out the following KBA on finding logs on the XG firewall: Sophos XG Firewall: Where to find log files?

    Thanks,

Children