Hi Pramod Ingole,

Thank you for reaching out to the Community! 

What is the current firmware version on your firewall? Did you try to reboot the firewall? 

Are you able to SSH into the firewall? Check out this KBA: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility.

Did you try to access your firewall from any other web browsers? 

Check out the following troubleshooting KBA for WebAdmin access issues: Sophos XG Firewall: Troubleshooting steps when unable to access the GUI.

Thanks,

Sir, 

    I can open it in Mozila Firefox, but not in Google Chrome.

Hi Pramod Ingole,

What is the current firmware version on your firewall and on google chrome? Are you having the same issue with other workstations? 

Thanks,

Sir same problem on other pc also. I m using Google Chrome version - 85.0.4183.121

Hi Pramod Ingole,

Thank you for the update. Please take a packet capture on the configured Web Admin port. 

• Sophos XG Firewall: How to capture packets and download the Packet Capture.

Thanks,

Hi Pramod Ingole,

Thank you for the update. Please take a packet capture on the configured Web Admin port. 

• Sophos XG Firewall: How to capture packets and download the Packet Capture.

Thanks,