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Not able to backup transfer from CR50 iNG SFOS 17.5 MR14-1 to another XG135 SFOS 17.5 MR14-1,

Ram Nigam

Not able to backup transfer to CR50 iNG SFOS 17.5 MR14-1 to another XG135 SFOS 17.5 MR14-1,



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    When you try to upload the backup to XG135, did you get any error message? 

    I would suggest you ensure a few things before you upload the backup to XG135: 

    • There are no pending pattern updates.
    • Ensure the default/custom CA details are properly configured
    • Both the firewalls are in the same time zone and time. 

    Check out the guideline for backup-restore compatibility check: Sophos XG Firewall: Backup-restore compatibility check.

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    When you try to upload the backup to XG135, did you get any error message? 

    I would suggest you ensure a few things before you upload the backup to XG135: 

    • There are no pending pattern updates.
    • Ensure the default/custom CA details are properly configured
    • Both the firewalls are in the same time zone and time. 

    Check out the guideline for backup-restore compatibility check: Sophos XG Firewall: Backup-restore compatibility check.

    Thanks,

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