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XG Firewall Web-Admin&Console access denied

Sophos User3062

Hello,

I need help with my device. I can't seem to access it via WAN or LAN, or Console. I had made a change - created a Firewall business rule for port forwarding.

My source/External was my device IP and Destination - to LAN in my network. After setting up and pressing the save button - then I had the issue of being unable to login into the device.

It wouldn't load the Web-Admin Page, I tried via the console port but couldn't either.

 

Please how do I access my device.



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  • FormerMember
    0 FormerMember

    Hi  

    Thank you for reaching out to the Community! 

    Did you configure the DNAT rule with any services? What did you put in the source zone and network? Are you able to connect to the firewall via a serial connection? 

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi  

    Thank you for reaching out to the Community! 

    Did you configure the DNAT rule with any services? What did you put in the source zone and network? Are you able to connect to the firewall via a serial connection? 

    Thanks,

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