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URLs showing as Uncategorized

Renan Corrêa Detomini

Hello,

Currently using Sophos XG 115 firewall with firmware SFOS 17.5.12 MR-12.

As the subject says, all urls are showing as uncategorized. Can someone help me?

Some tests:

XG115_XN03_SFOS 17.5.12 MR-12.HF062020.1# service -S | grep nsx
nsxld                RUNNING


XG115_XN03_SFOS 17.5.12 MR-12.HF062020.1# service -S | grep awarrenhttp
awarrenhttp          RUNNING


XG115_XN03_SFOS 17.5.12 MR-12.HF062020.1# service -S | grep WING
WINGc                RUNNING


XG115_XN03_SFOS 17.5.12 MR-12.HF062020.1# nsxld -l community.sophos.com
Raw Data:
    0:2:52:TRUSTED_UPDATE_SITE
    0:3:1:TRUSTED
    0:4:52:SEC_TRUSTED_UPDATE_SITE
    0:5:68:PROD_SOFTWARE_UPDATES
Identified Categories:
    Web Category: Software Updates

 nSXLd.log:

[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
[2020-06-29 15:14:40] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0



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  • 0

    Fixed by running this command:

    service nsxld:restart -ds nosync

    But I would like to know why this happened.

     nSXLd.log:

     

    [2020-06-29 15:38:20] <140211851806912> [info] nSXLd: Overload protection: pending SXL requests reached the max limit: 250, connections: 0/0/0
    [2020-06-29 15:38:20] <140211851806912> [info] nSXLd: caught SIGINT or SIGTERM signal. Stopping daemon
    [2020-06-29 15:38:20] <140211851806912> [info] nSXLd: nSXLd finished
    [2020-06-29 15:38:21] <139705227000000> [info] nSXLd: Parent proxy disabled
    [2020-06-29 15:38:21] <139705227000000> [info] nSXLd: Cache created with maximum number of 77837 records
    [2020-06-29 15:38:21] <139705227000000> [info] nSXLd: nSXLd started log level: info