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Interface Issues

I switched recently from a Hyper-V setup to a dedicated PC setup. Since then I experience outages on my LAN Interface. When I go back to a Hyper-V setup on the same computer I have no issues at all so I would think that the hardware itself is ok. How can I diagnose this correctly? Are there any logfiles which would show interface issues? I monitor my interface using a simple ping test from another computer.

I already moved the FW to another switch to test it there and using hyper-v there are no issues on the interface.

 

Best regards,



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  • Hi,

    a bit strange running a firewall on a PC with MS OS still installed on it?

    How many interfaces does your PC have and what are the NIC chipsets?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • Every OS switch included a full format of course. So it took some time to test these already :/.

    I'm using 2 NICs with the following chipsets:

    Intel(R) Ethernet I210-T1 GbE NIC
    Intel(R) Ethernet Connection I217-LM

    The ping monitors my LAN interface a random managed switch to check if the interface of my monitoring computer is the issue and the 1.1.1.1.

  • Hi,

    things to check

    1/. NIC is set to autonegotiate

    2/. set to full duplex

    3/. change to a different destination for ping check

    4/. what do you see in the log viewer -> firewall and system tabs

     

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • I set the interface to full duplex now. The system tab in the log viewer definatly shows my problem.

  • Hi,

    that shows that the interface is changing, but not why, maybe your switch is not set correctly or a faulty cable.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • I already used it with other cables on another switch with default settings on both switches so I don't think this is the issue. I changed it to full duplex like you recommended and I will monitor it now for a bit. Maybe this was the issue.

     

    Thank you for you help, if the problem is fixed I will mark your posting!

  • Hello Ian,

    Setting the interface to full duplex did not solve the issue. Do you have any other ideas?

    Thanks in advance.

  • Hi,

    what is the configuration of the switch port eg, there shouldn't be any other than a switch port?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • I've also set the switchport to 1Gbps full duplex. STP is on Forwarding while the pingdrop happens.

    The Switch is a UniFi Switch 8 POE-150W, the switch it was previously on was on a UniFi Switch 8 POE-60W.

  • Hi,

    what does a tracert/traceroute show for you ping test address? The issue sounds very much like a configuration issue with a switch rather than the XG.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • My monitoring PC is 192.168.100.1 while my firewall is 192.168.100.254. The LAN side of the Interface is going down (well with it ofc the wan side as well obviously, from the fw's viewpoint it stay's online). So it is directly connected (same subnet).

     

      1    <1 ms    <1 ms    <1 ms  fw.hostname [192.168.100.254]

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  • My monitoring PC is 192.168.100.1 while my firewall is 192.168.100.254. The LAN side of the Interface is going down (well with it ofc the wan side as well obviously, from the fw's viewpoint it stay's online). So it is directly connected (same subnet).

     

      1    <1 ms    <1 ms    <1 ms  fw.hostname [192.168.100.254]

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