Sophos Firewall

Discussions XG stopps forwarding packets

Sophos Firewall requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 3 replies
Subscribers 27 subscribers
Views 597 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG stopps forwarding packets

dirkkotte over 5 years ago

Hi all,

currently, my SG (home) stop forwarding packets.

I can't "browse".

I can't ping 8.8.8.8.

I am able to ping SG.

SG is able to ping 8.8.8.8.

DNS works (i ask the XG ... XG ask the ISP-DNS ... expected behavior)

No logging (no one topic) since problem starts .. Yesterday 22:26

Rebooting solves the problem ... for some time.

Someone an idea where to start investigation?

All my clients are switched back to SG ... never seen a similar problem there.

This thread was automatically locked due to age.

Parents

0 LuCar Toni over 5 years ago

Which Firmware Version do we talk about?

Is it the "broken" MR1 from back in the Days, because this issue sounds exactly like this issue.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 LuCar Toni over 5 years ago

Which Firmware Version do we talk about?

Is it the "broken" MR1 from back in the Days, because this issue sounds exactly like this issue.
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 dirkkotte over 5 years ago in reply to LuCar Toni

It's SFOS 18.0.1 MR-1

But i can't see the build.

There is no new update within the GUI.
Cancel
Vote Up 0 Vote Down

Cancel
0 LuCar Toni over 5 years ago in reply to dirkkotte

If you access the CLI, you should see the build.

You should use Build 396. No other MR1 Build should be used.

If you have another one, please upgrade to 396. You can download the SIG for this in mySophos.
Cancel
Vote Up 0 Vote Down

Cancel