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sophos xg unable to receive ntp server time

Mostafs Saber

Hi everyone , 

i have configured sophos xg to use custom NTP server , although the traffic from and to my ntp server is working fine , but sophos xg unable to receive the time on my ntp server .

i have tested my ntp server using two sophos xg firewalls , but the time on the first firewall is different from the time on the second firewall although they are using the same custom ntp server 

Any Ideas ?



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    Hi  

    From both the firewall where you are using custom NTP server, would you please share below details:

    1) Working Firewall

    a) #date ( command output)
    b) Login over XG.

    Navigate to System -> Administration -> Time ( Collect this snapshot and share with us).

    2) Non- working Firewall

    Same output of a & b for the non working Firewall.

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  • 0

    Hi  

    From both the firewall where you are using custom NTP server, would you please share below details:

    1) Working Firewall

    a) #date ( command output)
    b) Login over XG.

    Navigate to System -> Administration -> Time ( Collect this snapshot and share with us).

    2) Non- working Firewall

    Same output of a & b for the non working Firewall.

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