Migration SG 9.7 to XG

Hi Guillaume Roche 

Could you please let us know if you are a Sophos Partner or not?

Hi,

I am not but i was ;)

Hi Guillaume Roche 

I would recommend you to contact Sophos Partner for this issue and they will help you out further in this regard.

Hi Keyur as a Sophos Partner, can you advise on how we would migrate from UTM version 9.7? When we try to upload our 9.7 config we are getting an error stating the version is not supported. Is there an update to the Migration tool firmware? The latest I could find was SMA2. Is the migration tool no longer being updated?

Hi,

which version of XG are you trying to migrate to might be the issue?

Ian

rfcat_vk 

We receive an error stating the UTM version is not supported. When you choose to migrate from UTM to XG you do not pick a version of XG you want to migrate to, you simply migrate the config file from one to another. We are getting an error at the start of the conversation process stating the UTM firmware is not supported.

rfcat_vk 

We receive an error stating the UTM version is not supported. When you choose to migrate from UTM to XG you do not pick a version of XG you want to migrate to, you simply migrate the config file from one to another. We are getting an error at the start of the conversation process stating the UTM firmware is not supported.