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Cannot log in to XG Firewall from Sophos Central

Alex Palmer

When I am trying to log in to a firewall from Sophos Central I am now seeing the firewall's login screenand I have not had to do that when accessing from Sophos Central. Once I put in the local admin, password, and captcha it takes me to the login disclaimer page. It doesn't matter if I click accept or decline it simply brings me back to the firewall login page. I have tried this on several firewall across various Sophos Central accounts.

 



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  • +1

    Hello  

    This was an issue caused by the hotfix that introduced the CAPTCHA feature, however this should have been fixed.

    Please ensure "Automatic Hotfix" are enabled, try restarting the appliance and if that does not work, and you are subscribing customer please open a support case.

    Thanks!

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  • +1

    Hello  

    This was an issue caused by the hotfix that introduced the CAPTCHA feature, however this should have been fixed.

    Please ensure "Automatic Hotfix" are enabled, try restarting the appliance and if that does not work, and you are subscribing customer please open a support case.

    Thanks!

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