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Sophos XG set WAN static IP and Internet down every 4 hours

Jaturapat Tuayseesung

I use Sophos XG Home Edition install on ESXi. Before I connect internet by use PPPoE connectin and working properly (3 yeas ago).

Last 3 days I change Internet provider and change WAN to Static Public IP Address. after that internet was down every 4 hours cause Sophos XG cannot ping to gateway.

I try to update interface and then Internet working. but every 4 hours have problem again. And I try to find log but no log detail about problem. Log SYSTEM show only "Gateway STEC-WAN1 is Down".

Please advice me for solve problem.

 

Thank you.

Aek



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