Still have problem with main report window in CFR

Hi,

I think this is specific to your setup.

Please advise the list of browsers you have tried. There were fixes applied the final, version to change the html code.

Ian

Ian

Hi,

Edge, Edge Chromium (stable and dev) and Google Chrome.

Fresh Windows 10 PRO installation.

SFOS v18 GA-Build354.

Hi,

when I finish testing this USB NIC I will connect the W10 and try the display.

Ian

Thank you. I don't even know where to look for the problem right now.

Hi,

before I start testing would you please clear your browser's cache and try connecting to the latest version of the CFR. The response has improved no end.

Ian

Hi darnok,

I ran the test using IE and edge and was able to replicate your issue on a 1920x1080 display.

Using IE is a complete failure, does not format in any usable display.

Edge. I was able to replicate your issue, but was able to overcome it by expanding the window size.

So, please try adjusting your window size.

Ian

Hi, Ian. Thank You for Your help and time.

The resolution of my laptop is 1366x768 (you can not do that any more), but on an external monitor with a resolution of 1920x1080, the left column also covers the main window.

The only solution is to reduce the view to 50% (Ctrl + -) and increase again, but then the main window does not maintain the aspect ratio.

Interestingly, everything is displayed correctly throughout the Sophos Cloud portal - the windows are responsive. The problem only appears after entering the report.

Honestly, I don't know if I already have the latest CFR version. I can see that in releases there is a new RED path and I don't have an update message on my device yet. Perhaps the update is gradual.

Hi, Ian. Thank You for Your help and time.

The resolution of my laptop is 1366x768 (you can not do that any more), but on an external monitor with a resolution of 1920x1080, the left column also covers the main window.

The only solution is to reduce the view to 50% (Ctrl + -) and increase again, but then the main window does not maintain the aspect ratio.

Interestingly, everything is displayed correctly throughout the Sophos Cloud portal - the windows are responsive. The problem only appears after entering the report.

Honestly, I don't know if I already have the latest CFR version. I can see that in releases there is a new RED path and I don't have an update message on my device yet. Perhaps the update is gradual.

Hi,

no, you do not receive any updates because this is a central site server, you connect and login and the data is downloaded to your PC or whatever as a web page.

I was not talking about view size I was talking about expanding your window by using the cursors to widen the window.

Ian

Cannot move bar more left. Maybe my screen resolution is to low or CFM template is not responsive for 1366x1024.

Hi darnok,

you appear to have identified a short coming, but very few people would be using a screen your size.

I will ask around for assistance.

Ian

OK, thank You.

I'm in CFR since EAP starts. Problem appears after one of update. At the program starting interface was quite good.

I will alert the CFR team

Stuart

Hi Stuart,

thank you for the prompt followup.

Ian

darnoK, the CFR development is aware of an issue with precisely your symptoms at your screen resolution and is actively working on a fix which is currently slated for CFR 1.1 currently targeted for May. However, this isn't a commitment.

Thanks for your patience and for your use of CFR.

HTH

Stuart

Thank You for reply. That's great news, I hope May is actually ;-)
CFR is a very good tool for administrators. Good luck!

Greetings

darnoK

Hi folks,

a screenshot of the new CFR.

If I zoom in once the view improves. If I zoom in twice the ungrouped  window expands but to see the entry you need to scroll, there are no scroll bars indicating a scroll is available.

Ian