Waiting for Home license

I received it like the next day, have you already checked on spam? I found mine there.

Yes I do that periodically, I think I will try and submit another one

Hi folks,

the home licence is not a request that requires someone in Sophos to respond to. You create an account and setup your licence which emailed to you. You fill out a lot of answers on the mandatory fields before you can download the software.

If you have applied for a licence then you are using the wrong form.

Ian

you are somehow correct. for some reason I tried logging in to sophos with a username that i created then applied for the XG Home and that worked and i got another email with a serial#. before, i tried the same thing on the same form without logging in and I got an email that i should wait for a serial# and advised me to register for a sophos account.