Can't block a *.us website

Question

When I enter the website Invidio.us website tobe blocked it will not block the site. It's been over 24 hours and still isn't blocked. I've added the ip address for the website to be blocked and its blocking the ip but not the site. Even when I enter another website (generic site to test) it's blocked within 5 minutes. Any thoughts?

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FormerMember · Answer

Hi Jeff Bennett1, 
 Have you added that URL group to the web policy and apply to the LAN to WAN firewall rule? This process is explained in this KBA: Sophos XG Firewall: How to allow/block websites using custom categories and/or URL groups . 
 Thanks,

tomrgsd · Answer

I had this issue last year. The XG was unable to help with Top Level Domains. I ended up using DNS to block the site. Just create a new Zone with the name of us on your internal DNS server. From there your clients should look to your internal DNS server for the record and it will be blank and basically tell you client the server does not exist.