login problem with default IP

Question

We just received our XG 125 unfortunately when I logged in, I accidentally unchecked the static LAN IP address and cannot log back with 172.16.16.16:4444 any help appreciated

Vishal_R · Accepted Answer

Hi breda Please connect the device with serial console cable as per below steps: 
 Hyper terminal : 
 https://community.sophos.com/kb/en-us/123197 Putty: https://community.sophos.com/kb/en-us/130693 It will prompt admin password after entering password and getting shell access go to console access via below command. 
 # cish 
 After getting console prompt, Please verify the zone on Port1 present with LAN or not. console > sh network interfaces Port1 Zonetype:LAN MAC Address:FA:16:3E:BE:DD:8B MTU:1500 IPv4 Addr(s): IPv6 Addr(s): fe80::f816:3eff:febe:dd8b/64 (link-local) UP BROADCAST RUNNING MULTICAST RX State: packets:25872 bytes:6656102 (6.3 MiB) errors:0 dropped:0 overruns:0 frame:0 If zone is not unbound then you may have chance to configure IP from shell via below command: SFVUNL_SO01_SFOS 17.5.9 MR-9# ifconfig Port1 172.16.16.16 netmask 255.255.255.0 If zone is showing unbound then you may go with fresh installation with full RESET as per below KBA. https://community.sophos.com/kb/en-us/123143 Last section from above KBA will be helpful.