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login problem with default IP

breda

We just received our XG 125 unfortunately when I logged in, I accidentally unchecked the static LAN  IP address and cannot log back with  172.16.16.16:4444 any help appreciated



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  • +1

    Hi  

    Please connect the device with serial console cable as per below steps:

    Hyper terminal :

    https://community.sophos.com/kb/en-us/123197

    Putty:

    https://community.sophos.com/kb/en-us/130693

    It will prompt admin password after entering password and getting shell access go to console access via below command.

    # cish

    After getting console prompt, Please verify the zone on Port1 present with LAN or not.

    console > sh network interfaces 

    Port1 Zonetype:LAN MAC Address:FA:16:3E:BE:DD:8B MTU:1500
    IPv4 Addr(s): 
    IPv6 Addr(s): fe80::f816:3eff:febe:dd8b/64 (link-local)
    UP BROADCAST RUNNING MULTICAST
    RX State: packets:25872 bytes:6656102 (6.3 MiB)
    errors:0 dropped:0 overruns:0 frame:0

    If zone is not unbound then you may have chance to configure IP from shell via below command:

    SFVUNL_SO01_SFOS 17.5.9 MR-9# ifconfig Port1 172.16.16.16 netmask 255.255.255.0

    If zone is showing unbound then you may go with fresh installation with full RESET as per below KBA.

    https://community.sophos.com/kb/en-us/123143

    Last section from above KBA will be helpful.

Reply
  • +1

    Hi  

    Please connect the device with serial console cable as per below steps:

    Hyper terminal :

    https://community.sophos.com/kb/en-us/123197

    Putty:

    https://community.sophos.com/kb/en-us/130693

    It will prompt admin password after entering password and getting shell access go to console access via below command.

    # cish

    After getting console prompt, Please verify the zone on Port1 present with LAN or not.

    console > sh network interfaces 

    Port1 Zonetype:LAN MAC Address:FA:16:3E:BE:DD:8B MTU:1500
    IPv4 Addr(s): 
    IPv6 Addr(s): fe80::f816:3eff:febe:dd8b/64 (link-local)
    UP BROADCAST RUNNING MULTICAST
    RX State: packets:25872 bytes:6656102 (6.3 MiB)
    errors:0 dropped:0 overruns:0 frame:0

    If zone is not unbound then you may have chance to configure IP from shell via below command:

    SFVUNL_SO01_SFOS 17.5.9 MR-9# ifconfig Port1 172.16.16.16 netmask 255.255.255.0

    If zone is showing unbound then you may go with fresh installation with full RESET as per below KBA.

    https://community.sophos.com/kb/en-us/123143

    Last section from above KBA will be helpful.

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