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Missing Firewall policies

Angel Gomez over 6 years ago

Hi

I have an XG210 and I am setting some rules, but now they have disappeared. The rules work perfectly but do not appear.

What is happening?

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0 lferrara over 6 years ago

Angel,

the screenshots do not help. Please share firewall rules and also share the log viewer and highlight the traffic that is allowed but no rules exist.

Make sure you hide the XG serial number from screenshot.

Thanks
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0 lferrara over 6 years ago

Angel,

the screenshots do not help. Please share firewall rules and also share the log viewer and highlight the traffic that is allowed but no rules exist.

Make sure you hide the XG serial number from screenshot.

Thanks
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0 Angel Gomez over 6 years ago in reply to lferrara

Thank you Luk

I've update the screenshots
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0 rfcat_vk over 6 years ago in reply to Angel Gomez

Hi,

looks like you have created a rule group which is hiding your rule.

Click on it and it should expand to show you the details.

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Casual_User over 6 years ago in reply to rfcat_vk

Something that I've noticed is once you create a firewall rule, every rule you create after that defaults to be added to that group. This can be confusing. You need to "Click" to not add the rule to the group.
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