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Cannot boot into Software Installer (SW-17.5.7_MR-7)

Adrian Ordonez

Hello,

I am running an oVirt set up and have been trying to create a VM of Sophos XG Home Edition. I've downloaded HW-17.5.7_MR-7-511.iso, SW-17.5.7_MR-7-511.iso, and SFOS_OSS-17.5.7_MR-7-511.iso. When creating trying to run the virtual machine only HW shows up in the Run Once drop down, implying it is the only one out of the three that is bootable. Of course, this ISO is useless for trying to install sophos onto a hyper-visor as it's meant for the pre-built hardware products.

I then tested SW and SFOS on Hyper-V on my local to make sure that the problem wasn't oVirt and Hyper-V comes up with a screen saying it cannot find a bootable image on either of them.

I've been reading around the forum and see there are a few posts of different versions of the SW iso that aren't and are bootable and it seems to be a general issue that plagues the SW and SFOS iso from time to time. Does any one have a resolution for this or may have an iso that they know works that they could send my way?

Thank you.



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  • 0

    Hi,

    there is a vm ovm file to use. The software ISO does install on VMs, I had run one for a number of years and decided not to continue because the VM was too power hungry and providing poor network response.

    Sounds like what ever you are connecting to your VM is not configured correctly. Are you using a DVD/cd or a USB stick to run the install?

    Ian

  • 0 in reply to rfcat_vk

    On Windows I'm just using Hyper-V, on oVirt internally it's using KVM. No physical media needed. They both attach as a virtual CD-ROM but don't see the ISO as bootable.

  • 0 in reply to Adrian Ordonez

    Hi,

    you will need to convert it to bootable version. Straight ISOs do not install.

    Ian

  • 0 in reply to rfcat_vk

    ISOs do install, that's how I've installed everything else in my infrastructure on oVirt and on Hyper-V. That's the general practice is to use ISOs on PXE server or from an ISO library locally for your hypervisor. That's how people install operating systems on oVirt, ESXi, and Hyper-V.

    As I said, the hypervisor attaches the ISO as a virtual CD-ROM and the HW image does boot, it's the SW and SFOS images that don't boot, supposedly do to corruption or missing a boot flag.

    There have been several posts on the forum about this issue with the SW installer missing boot flags or just not being bootable at all even through burning to a DVD or flashing to a drive.

    If you have an image that you know works, that's what I'm looking for, or for the developers to come out with a fix for the current ISO.

  • 0 in reply to Adrian Ordonez

    You must be doing something wrong then, bevause I installed from sw-17.5.6_mr-6-488.iso after burning it to a CD..

Reply Children
  • 0 in reply to rfcat_vk

    And why do you do not download the virtual installer with preinstalled ovf files? 

    They have everything already in place. 

     

  • 0 in reply to LuCar Toni

    Never had a problem booting the SW Iso in hyper-v before, sounds more like an incompatability between oVirt and the iso than anything else

  • 0 in reply to rfcat_vk

     I don't know if you're not reading my posts, but I am specifically talking about SW-17.5.7_MR-7-511.iso which is the only iso I can download because I can't find any place that has archived images. If you can direct me to a download of sw-17.5.6_mr-6-488.iso I'd be more than happy to try it. 

    As previously stated, this seems to be an issue that plagues certain releases of the software installer.

     I prefer to install from ISOs, though I might try the ovf. It's just inconvenient as I've installed everything else through an ISO on my current infrastructure.

     I actually was finally able to get the ISO to show up in oVirt, but it had the same issue as Hyper-V, said that ISO wasn't bootable. SW and SFOS give this error on both Hyper-V and oVirt(KVM). From my understanding from searching this forum site of my issue, this plagues exact issue plagues some releases of the software installer.


    If anyone is able to test out the SW-17.5.7_MR-7-511.iso for me that is currently the version found on MySophos to validate it is/isn't bootable for me, that would help me out a lot. For now I've installed Untangle on oVirt (from ISO with no issue) and will be evaluating that for the time being (I'm exploring options for different UTMs at the moment).

  • 0 in reply to Adrian Ordonez

    Actually the reason behind those ovf files for different environments is, because they load all needed drivers to actually boot. 

    The ISO needed a intel based platform (x86/64). Are you using such a platform? 

     

  • 0 in reply to LuCar Toni

    I am, on Hyper-V I'm using an i7-9700k, oVirt is on 2x Xeon E5-2660

  • 0 in reply to Adrian Ordonez

    My apologies, I had a copy of v17.5.7.iso but seem to have miss placed it which is puzzling. When I made that post I was under the impression that was what I had used.

    I have an iso of v17.5.6 where would you like it put? I would offer my my NAS, but the last software update has broken the admin web pages while the disks are still accessible.

    Ian