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For those who have problems surfing Sophos on the WEB, try Edge instead of Chrome.

Big_Buck over 6 years ago

Currently, some Icons, images, Fonts are gone. And I cannot reply using Chrome.

With Edge, you will be able to reply to posts, but Sophos WEB pages will still lokk weird ...

Paul Jr

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0 LuCar Toni over 6 years ago

You have to clear the Cache of Chrome, resolved this issue with Chrome for me on two different Clients.

PS: I cleared the Cache for "ever" in Chrome and updated Chrome to Version 76.0.3809.100

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0 LuCar Toni over 6 years ago

You have to clear the Cache of Chrome, resolved this issue with Chrome for me on two different Clients.

PS: I cleared the Cache for "ever" in Chrome and updated Chrome to Version 76.0.3809.100

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0 Big_Buck over 6 years ago in reply to LuCar Toni

My Chrome version is at the latest as well.

I cleared the cache many times. Maybe there's a different method than the one I know ...

CTRL+Shift+Delete ...

Then I closed all Chrome pages.

And I still get this as of today.

Yesterday night, I was unable to reply using Chrome. Like two days ago. I had to use Edge.

Paul Jr
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0 LuCar Toni over 6 years ago in reply to Big_Buck

Yes- The Icons are still broken in Chrome - But Reply should work.

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0 rfcat_vk over 6 years ago in reply to LuCar Toni

They are still broken in Safari.

Ian

XG115W - v19.5.1 mr-1 - Home

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0 rfcat_vk over 6 years ago in reply to rfcat_vk

New format sucks big time.

Ian

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0 ruckus over 6 years ago in reply to rfcat_vk

rfcat_vk said:

New format sucks big time.

Unfortunately in order to apply the styling to resolve the missing icons the update was not applied to the site correctly. If a simple reload of the page doesn't render the site correctly please do clear your browser's cache. The icons are back now.

Recap: Since the middle of last week we have all been on a bit of a roller coaster with the stability. I sincerely apologize for this.

Hopefully we're through it now and things can get back to normal.

Please do reply on this thread or let me know (private message @ruckus) if you have any comments or concerns.

Thanks for your patience and continued support on the Sophos Community.

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0 rfcat_vk over 6 years ago in reply to ruckus

Refresh of page has fixed the format. Ian

XG115W - v19.5.1 mr-1 - Home

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0 Big_Buck over 6 years ago in reply to ruckus

Thanks for the feed back ...

Paul Jr
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