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For those who have problems surfing Sophos on the WEB, try Edge instead of Chrome.

Big_Buck

For those who have problems surfing Sophos on the WEB, try Edge instead of Chrome.

Currently, some Icons, images, Fonts are gone.  And I cannot reply using Chrome.

With Edge, you will be able to reply to posts, but Sophos WEB pages will still lokk weird ...

Paul Jr



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  • 0

    You have to clear the Cache of Chrome, resolved this issue with Chrome for me on two different Clients. 

    PS: I cleared the Cache for "ever" in Chrome and updated Chrome to Version 76.0.3809.100

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  • 0 in reply to LuCar Toni

    My Chrome version is at the latest as well.

    I cleared the cache many times.  Maybe there's a different method than the one I know ...

    CTRL+Shift+Delete ...

    Then I closed all Chrome pages.

    And I still get this as of today.

     

    Yesterday night, I was unable to reply using Chrome.  Like two days ago.  I had to use Edge.

    Paul Jr

  • 0 in reply to Big_Buck

    Yes- The Icons are still broken in Chrome - But Reply should work.

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  • 0 in reply to LuCar Toni

    They are still broken in Safari.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    New format sucks big time.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    rfcat_vk said:

    New format sucks big time. 

    Unfortunately in order to apply the styling to resolve the missing icons the update was not applied to the site correctly.  If a simple reload of the page doesn't render the site correctly please do clear your browser's cache.  The icons are back now.

    Recap: Since the middle of last week we have all been on a bit of a roller coaster with the stability.  I sincerely apologize for this.

    Hopefully we're through it now and things can get back to normal.

    Please do reply on this thread or let me know (private message @ruckus) if you have any comments or concerns.

    Thanks for your patience and continued support on the Sophos Community.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to ruckus
    Refresh of page has fixed the format. Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to ruckus

    Thanks for the feed back ...

    Paul Jr

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