Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 28 subscribers
  • Views 6729 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to login Firewall through web.

Purushotam sangroula

I'm unable to access my firewall because the login page keeps loading for long time.

When I submit nothing happens. I saw there is some Java Script error as show in the image below.

Please do help me in this matter.

Update: 

Firmware version: SFOS 17.0.6 MR-6



This thread was automatically locked due to age.
Parents
  • 0

    Do you have access using SSH

    if yes, restart the http service,

    1. Check services status using the following command

      service -S (will show status of all services)

    2. Specifically you need to check the status of tomcat service (service of GUI) using the following command:

      service -S | grep  -iE 'tomcat|apache' (After grep you can specify any service name which you would like to grep)

    3. If the tomcat or apache service shows STOPPED, start it respectively with the following command.

      service tomcat:start -ds nosync

      service apache:start -ds nosync

    4. If tomcat or apache service shows DEAD, use the below command respectively to restart it.

      service tomcat:restart -ds nosync

      service apache:restart -ds nosync

Reply
  • 0

    Do you have access using SSH

    if yes, restart the http service,

    1. Check services status using the following command

      service -S (will show status of all services)

    2. Specifically you need to check the status of tomcat service (service of GUI) using the following command:

      service -S | grep  -iE 'tomcat|apache' (After grep you can specify any service name which you would like to grep)

    3. If the tomcat or apache service shows STOPPED, start it respectively with the following command.

      service tomcat:start -ds nosync

      service apache:start -ds nosync

    4. If tomcat or apache service shows DEAD, use the below command respectively to restart it.

      service tomcat:restart -ds nosync

      service apache:restart -ds nosync

Children