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IPS LAN to WAN blocking incoming email attachment

Hello everyone,
when the IPS lan to wan policy is enabled my stations can not receive mail with attachments. We have issues in outlook 2016 and thunderbird.

when this policy is disabled emails are received normally.

Could someone help me solve this problem and leave the policy enabled?

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0 LuCar Toni over 6 years ago

Do you see any IPS Alert?

Maybe a False Positive?
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0 Andre Soares over 6 years ago in reply to LuCar Toni

in log viewer > IPS = no record found

ATP = 0 / UTQ = 0
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0 Andre Soares over 6 years ago in reply to LuCar Toni

in log viewer > IPS = no record found

ATP = 0 / UTQ = 0
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Children

0 LuCar Toni over 6 years ago in reply to Andre Soares

Do you use some sort of other Scan mechanism?

I mean, IPS should not be involved if you are not actively scanning for attachments.

Can you post a Screenshot of your Rule?
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0 Andre Soares over 6 years ago in reply to LuCar Toni

Here with the IPS off everything works normally.
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0 Andre Soares over 6 years ago in reply to Andre Soares

I was able to resolve by creating a new policy without the "protocol-pop" option.
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