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Filtering and white listing based on custom URL

I've been fighting with a requirement that we have related to filtering based on custom URLs that does seem to work.  I need to be able to open access to a specific URL when the top level is blocked.

Specifically, due to regulatory purposes we have to block docs.google.com.  We're now facing a case where we need to open up access to a specific Google Docs site at doc.google.com/a/abc.com (abc.com being used to mask confidential information). 

 

I've tried using the kb article at https://community.sophos.com/kb/en-us/127270 which makes it look like a whitelist is theoretically possible, but I'm finding that docs.google.com/a/abc.om is still being blocked.  Here's what I've done...

- Created two new categories, one covering docs.google.com classified as Objectionable, one with docs.google.com/a/abc.com classified as Productive.   

- Created two new User Activities, one for each new category

- Created a new Policy with the allow action on top, block second

- Applied new policy to test rule

 

When I hit the new rule, I'm successfully block from accessing docs.google.com, but docs.google.com/a/abc.com is also being blocked.

 

Any insight why the custom url isn't being allowed when it's listed first? 

 



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