So I had active passive ha working and then attempted to upgrade to the latest firmware. I saw an error that the auxiliary device didn't get the update and that ha was disabled. I rebooted the primary with the new firmware active. And I also rebooted the auxiliary which also had the new firmware. But ha is disabled. I can set it up again but I don't know how I got into this state and how to avoid it in the future.
Hi Super CM
Sorry to hear about this inconvenience during your upgrade. Situations like these are rare but can occur. I would advise raising a support case with our team so that further investigation can be performed for your specific devices as there is not a simple "blanket" answer.
Please make sure to note the date and time your upgrade occurred. Please PM me with your case details so that I can follow up accordingly.
Regards,
Hi Super CM
Sorry to hear about this inconvenience during your upgrade. Situations like these are rare but can occur. I would advise raising a support case with our team so that further investigation can be performed for your specific devices as there is not a simple "blanket" answer.
Please make sure to note the date and time your upgrade occurred. Please PM me with your case details so that I can follow up accordingly.
Regards,
