Sophos Connect Client shows failed status

Hey Paul,

Are you still experiencing this pattern update failure?

v1.2.001 is the latest pattern version that is available.

Regards,

Still showing failed status.

Could you please perform a pattern update check while tailing your u2d.log, thanks!

Regards,

Could you please perform a pattern update check while tailing your u2d.log, thanks!

Regards,

Hello

I have used reports to generate a text file with up2date logs.

Shows also error to send mail to 127.0.0.1 

Sent to your private mail.

Paul Jr

Updated to 17.5.5.

Still shows the same error.

Paul Jr

11 of May

Still shows the same error.

Paul Jr

Did you already checked the u2d log? 

https://community.sophos.com/kb/en-us/132211

Hello

Few hours before you posted, I swap the problematic XG105 with another one we have that does not show the same error.  So for now, I cannot go to the Up2Date logs. I will reset the problematic one to OEM when v18 beta shows up in few months.  So we may never know what happen.

Paul Jr