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Approx. every 12 Hours the Sophos restarts

Hello everyone,

I have a strange problem with my Sophos XG. It freezes approx every 12 hours and needs a hard reboot. 

 

All services stopp, Internet is not working anymore and the webinterface is offline. As soon as I do a hard reboot, the firewall is up and running for (at the moment) approx. 12 hours. The strange thing is the reboot intervall changes, so sometimes the firewall is running for weeks without any problems and sometimes it needs a restart a couple of times per day. At the moment we are in the 12 hours time frame. Strange thing is, the reboot occurs nearly at the exact same time of the day.

 

Is anyone experiencing simillar problems? I thougt that it was due to TCP Flood attacks but I setup the DOS protection settings but the freeze still happens. 

 

Thank you very much for your help. 

Best regards,

Marc



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  • Try to run a memtest first. Had this on a SG120 where I had 2 devices with same setup and one of them was freezing every couple of days(both on 64gb SSD drives). And it was the one with the least of rules. If you have an SSD 64gb lying around you can try it also but first check the memory! These little buggers can cause all sorts of problems if they're missbehaving!

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  • Try to run a memtest first. Had this on a SG120 where I had 2 devices with same setup and one of them was freezing every couple of days(both on 64gb SSD drives). And it was the one with the least of rules. If you have an SSD 64gb lying around you can try it also but first check the memory! These little buggers can cause all sorts of problems if they're missbehaving!

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