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Free!! SG License File cannot be converted into XG

Ali Alipour

Hi,

Can anyone help me with this error:

Error ID: XG-00208 : This is a free license file and cannot be used to get an XG license.

I am pretty sure that my SG license in original and genuine and works properly when it is in SG format. Only when I try to convert it into XG this error happens.

Thanks



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  • 0

    Why not just apply for a new XG serial number (licence)?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I already have a SG appliance with a FG license.

    Now I just wanted to convert this SG setup into XG firmware. At the stage that asks for SG license file, this error happens.

    I am more worried about "FREE" word at the beginning of the error message!! Have I bought a fake license !? 

  • 0 in reply to Ali Alipour

    I don't think the conversion process is recommended as being reliable. You could try asking your reseller/partner to issue you with a new licence to replace your exisiting one for the remaining period.

    Ian 

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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  • 0 in reply to Ali Alipour

    I don't think the conversion process is recommended as being reliable. You could try asking your reseller/partner to issue you with a new licence to replace your exisiting one for the remaining period.

    Ian 

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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