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Sophos XG in bridge mode brings down network

Sean Adams

Hi all,

Following this guide https://www.linkedin.com/pulse/confi...spock-articles I have been setting up Sophos XG for my home.

When it give me choices what I want to enable, e.g. stop malware, dangerous websites, etc. I select them then click save, then the whole network crashes. I get serious complaints from my family.

I want to setup the network as: Plusnet Router ------> Sophos XG ------> Switch -------> Wifi
i
wired Devices

At the moment I have a cable going from the router directly to the switch until I had Sophos setup properly.

But when I click save everything goes down.

Any help would be appreciated

Cheers



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  • 0

    Can you explain in more details "everything goes down"? 

    And what do you save? 

  • 0 in reply to LuCar Toni

    Hi, thanks for your reply.

    During the initial setup, it gives you a default selection of I think it was 4 choices for What I wanted to use Sophos for?  Protect users from network threats, protect users from scan files that were downloaded send suspicious files to Sophos sandstorm.

    I selected them all and clicked Save.

    The internet went down on all devices, wired and wi-fi even though I am bypassing the sophos box with a cable direct from the router to the switch.

    Thanks

  • 0 in reply to Sean Adams

    Better do not use the wizard in such cases. 

    Do not select everything - instead just leave everything untick and create rules by yourself. 

    But sounds like you are creating some kind of a loop.

    Can you explain in more details your network? 

  • 0 in reply to LuCar Toni

    The way I want it setup is the sophos box sitting in between, the router and the switch.  With the wifi and wired devices connected to the switch.  I have two NICs inside the sophos box the onboard NIC is a 192.168.*.* and is connected to the LAN switch, the PCIe NIC is on a 192.168.*.* IP (I changed it from the Sophos console) and is connected to the router.

    At the moment to not have any disruption for my family, I still have wifi enabled on the router (which I will disable when the sophos box is setup and just use the wireless access point) and I have a cable running from the router to the switch bypassing the sophos box until it is setup.

    Can I restart the initial setup?

  • 0 in reply to Sean Adams

    Basically the wizard should appear, if you enter 172.16.16.16. Or did you change the ip while wizard? The wizard will only appear all changes after pressing "confirm" at the end and rebooting. 

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