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Can't restore backup file received by email

rachid alami

Hi,

I use the scheduled backup option to receive the config by mail but when I try to restore it using the file i received by email it doesn't work for an unknown reason

 manual backup  stored locally  can be restored just fine

does anyone know what could be the problem and how to resolve this ?

Thanks

 

 



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  • 0

    Hi,

    I would think that you might have encrypted the backup when you mailed it to you.

    Pleaser review your backup settings to see if you have encrypted it?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    Hi,

    I would think that you might have encrypted the backup when you mailed it to you.

    Pleaser review your backup settings to see if you have encrypted it?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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