I have opened a case, but support team haven't contacted me yet...
Any suggestion?
AP Firmware: 11.0.005
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I have opened a case, but support team haven't contacted me yet...
Any suggestion?
Hi Shunze,
thank you for posting those details.
Next question is what is the model of the AP and are you using 2.4ghz or 5ghz if the Ap is capable of 5ghz?
Ian
XG115W - v19.5.1 mr-1 - Home
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Does this only occur on 1 AP or on all and which band. Do you have the power settings at 100% and the 40 for 2.4ghz and 80 for the 5ghz SSIDs?
What devices are you experiencing this on, phones, laptops or tablets?
Ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
Hi Shunze,
I have my APs at the higher throughput setting. My experience with the AP55 and MAC and iPad is the take awhile to ramp up during downloads and do show very poor performance unless big file is moved.
Om 2.4ghz most devices idle at 72mb/s where as on 5ghz the MACs idea at 24mb/s with the wider bandwidth channels. Previously they idled at 6mb/s.The iphones on the other hand connect at about 300mb/s and quickly ramp to over 600mb/s just checking mail.
The w10 machines connects most of the time at over 300mb/s on a 5ghz SSID.
I hope this helps a little bit, but for any further digging you will have to wait until a support mod checks in or the product support team ring back.
Ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
Hi Shunze,
I have my APs at the higher throughput setting. My experience with the AP55 and MAC and iPad is the take awhile to ramp up during downloads and do show very poor performance unless big file is moved.
Om 2.4ghz most devices idle at 72mb/s where as on 5ghz the MACs idea at 24mb/s with the wider bandwidth channels. Previously they idled at 6mb/s.The iphones on the other hand connect at about 300mb/s and quickly ramp to over 600mb/s just checking mail.
The w10 machines connects most of the time at over 300mb/s on a 5ghz SSID.
I hope this helps a little bit, but for any further digging you will have to wait until a support mod checks in or the product support team ring back.
Ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.