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Upgrade from Cyberoam to Sophos OS but cant login again

David Ibegbu

Hello,

I upgraded my cyberoam appliance to the new Sophos OS but found out that after the upgrade,

1. I couldn't log into the appliance using the initial username and password

2. i can't login using the :4444 port.

3. My IP phones can't connect to the SIP servers again.

4. I can't register the appliance to the MySophos Portal.

5. I cant connect from the console port

 

Anyone experienced this before?

Kindly assist



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  • 0

    Sounds like "nothing" works anymore? 

    Can you shortly explain, what works? Which Cyberoam appliance and can you explain the LEDs? 

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  • 0 in reply to LuCar Toni

    Actually, the appliance still passes traffi c after rebooting from the upgrade. The issue now is that i couldnt log into the appliance again after the upgrade both using console, SSH or web.

    The caption is an error i was getting.

  • 0 in reply to David Ibegbu

    Can you explain the current setup of the wired scenario? 

    Can the appliance reach the Internet? 

    You cannot login via SSH - Which admin password do you use? Can you try admin - admin? 

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  • 0 in reply to David Ibegbu

    Can you explain the current setup of the wired scenario? 

    Can the appliance reach the Internet? 

    You cannot login via SSH - Which admin password do you use? Can you try admin - admin? 

    __________________________________________________________________________________________________________________

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