Hardware: XG125w + 3G / LTE Expansion Module
Status:
Network -> Interfaces -> WWAN1 - Connected, IP Address Assigned
Network -> WAN Link Manager -> WWAN1_GW -> Status has red dot
Network -> Cellular LAN -> shows
Connected
Modem Name : Sierra etc.
IP Address, Gateway assigned
showing bytes in and out
Firewall Rule: Default has Any service going to WAN when in LAN (which includes Port 1, 3, 4, 5, 6, 7, 8 and Sophos (built in SSID)) - allowed
all other things which could block - OFF
In Diagnostics
PING to both IP and URL - work
TRACERT to both IP and URL - work
POLICY test - works to any address selected.
The Problem
Access to internet is not working. Not ping, tracert, or browser
Yet the device itself can get to the network - can check for updates, patterns, sync's heartbeat to SS, and can ping, tracert, etc - all work.
Rules compared to other Sophos F/W are same - so it should not be the firewall rule (but i could be wrong)
Any help will be useful (I did raise a support call, but they have sort of ignored me after requesting to get onto the box)
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