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Port forwarding -

3 days reading & rereading; experimenting... NOOB.... I have followed all of the templates, setup static IP for gameserver, setup services 1:65535 to 25565, firewall wan, any, etc. Still not working. Only thing I see that looks different is the static IP for gameserver shows up with a subnet of 255.255.255.255 while the lan is on 255.255.255.0; is this the problem and if so, how do I fix it. Thanks in advance!

yes, I have tried both....

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0 Ronak Sheth over 7 years ago

Hi Rick Jackson

Your configuration looks fine. Only ensure the following settings are correct.

1. Destination IP from which you want to forward port to your gaming server.

2. Try enabling NAT.

3. If you have an ISP router, ensure the port is forwarded to your XG firewall.

If you are still facing the issue please share the output of packet capture tool available under diagnostic and use BPF string as "port 25565"

Regards, Ronak.
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

I did the NAT part also.

Is it possible that the subnet differences are causing this?
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0 Ronak Sheth over 7 years ago in reply to Rick Jackson

No. If you have the correct route on XG and Gaming server it won't make any difference.

To debug can you share the interface details and the packet capture output?
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

I tried to figure out what you meant by the packet capture output, but my chemo-brain is NOT helping....

rj
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

this is what I am trying... is this how to do it?
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0 Ronak Sheth over 7 years ago in reply to Rick Jackson

Please refer below link for capture packet

https://community.sophos.com/kb/en-us/123189

Regards, Ronak.
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0 Ronak Sheth over 7 years ago in reply to Rick Jackson

Hello,

Looking at the packet capture, your gaming server traffic is not reaching the XG firewall.

It looks like your ISP is blocking the incoming port.

Regards, Ronak.
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

doing that, but nothing shows up. also looked at logs using 25565 as filter. nothing recent.

did you see my additional questions about your first post?
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0 Ronak Sheth over 7 years ago in reply to Rick Jackson

Yes, I saw all your comments. Looking at the packet capture is clear that traffic is not reaching to XG. You have to verify with your ISP whether incoming traffic is allowed? Also if you have a router in front of XG then you need to enable port forwarding on router as well.

Regards, Ronak.
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

from earlier:

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ok, maybe I better clarify:

1. Destination IP from which you want to forward port to your gaming server.

Please explain 'Destination IP' and what screen are you referring?

2. Try enabling NAT.

Enable where?

3.

ISP does not block any ports; just called and verified.

--------------------------------------

I do appreciate your patience. If I knew what I was doing it would help, but I don't.

Thanks

rj
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

Thank you for your help.

I am still trying to get it working, but will have to wait until late tomorrow.

:)

rj
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0 Rick Jackson over 7 years ago in reply to Ronak Sheth

Thank you for your help.

I am still trying to get it working, but will have to wait until late tomorrow.

:)

rj
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