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Cisco VPN Client

Marion Paolo Abagar

I successfully setup the Cisco VPN to my XG Firewall, but it gets disconnected very shortly even when im actively using the phone. May i know whats the problem?

 

I made sure that the disconnection setting is unchecked.

 

Please help



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  • 0

    Hi Marion,

    You have to PM me the following details to investigate it:

    1. access_server.log and tell me the username and time of disconnection
    2. screenshot of configurations done in VPN > CISCO VPN client page
    3. ipsec_ciscovpn.log

    Thanks,

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • 0

    Hi Marion,

    You have to PM me the following details to investigate it:

    1. access_server.log and tell me the username and time of disconnection
    2. screenshot of configurations done in VPN > CISCO VPN client page
    3. ipsec_ciscovpn.log

    Thanks,

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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