SSL VPN Remote Access: I am unable to access files on my network from a remote location

Hi,

Good day!

Have you created a Firewall rule that allows resources to be accessed on your VPN? If not, you have to create a firewall rule from LAN to VPN and VPN to LAN. See instructions below:

1. Source host = Any(This is initial, you could make it specific)

2. Destination host = Any(This is initial, you could make it specific)

3. Services = Any(This is initial, you could make it specific)

NOTE: As default and suggested, no NAT is needed.

Warm Regards,

Deo Angelo Lim

I did this, for IPSec site to site connections.

Do I have to do this for SSL VPN Remote access too?

Hi,

Good day!

No mate, it means you are on the right track. Do you have an authentication server integrated to SophosXG? You may please send a screenshot of the SSL Remote Access config. 

Warm Regards,

Deo

I am still unable to access files in my network. Do I need to configure the SSL VPN Adapter on my PC?

Hi,

Did you configure the permitted network ressources in the "SSL VPN (Remote Access)" tab ?

Hi,

Good day!

This is correct config. Please let us show the permitted networks on the SSL VPN config.

Warm Regards,

Deo

The server I am trying to access is on the permitted networks.

Assming the server address is 10.10.8.1, in a network 10.10.8.0/24

This network address was permitted 

It is within the HQ_LAN Subnet

I have done this

Is the user with which you are trying to connect member of the "Policy Members" of the vpn?

Yes

Hi,

Good day!

You do not have issues on configuration. I believed that the VPN connects but you have a problem accessing your files. Let us know how you accessed your files?

Warm Regards,

Hi,

Good day!

You do not have issues on configuration. I believed that the VPN connects but you have a problem accessing your files. Let us know how you accessed your files?

Warm Regards,