This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

17.1 upgrade taking a long time

I decided to live on the edge and install 17.1 on my Sophos XG Home running 17.08 MR8. It has been over two hours and the firewall still has not rebooted. I also noticed that the NASM service has stopped.

 

Anyone have any ideas on what log I can look at or what I can do or should I just wait with fingers crossed.

TIA

-Ron



This thread was automatically locked due to age.
Parents
  • It took a long time for my XG Home running MR8 to update too, but it didn't take anywhere near 2 hours.  In my case the "Applying firmware" and reboot were fairly quick, but after it post it took a considerable amount of time (maybe 10 minutes) before the GUI was accessible and the device started passing traffic.

Reply
  • It took a long time for my XG Home running MR8 to update too, but it didn't take anywhere near 2 hours.  In my case the "Applying firmware" and reboot were fairly quick, but after it post it took a considerable amount of time (maybe 10 minutes) before the GUI was accessible and the device started passing traffic.

Children