Latest firmware not show

Eventually it will be displayed or you can download and install it yourself.

ian

Hi,

I tried to download from my personal site at sophos but I can not see it. Where is available?

Should be displayed at device?

Regards

Hi,

I tried to download from my personal site at sophos but I can not see it. Where is available?

Should be displayed at device?

Regards

Hi,

what happens if you manually trigger the check update process? You will have to search your portal for the update tag and go through the process of accepting the download.

Ian

Hi,

If I click into check manually says no new firmwares

Same here. Firmware update which showed up last week isn't available any more.

If there isn't a big issue which forced Sophos to remove the new firmwares I guess it will be available again in the next few hours.

I'm not updating anyway right now as my current version 17 MR5 is running stable and I am waiting for feedback on the latest versions.

I am on 17.0.6 at present, but am wondering if 17.0.8 MR8 is officially released ,why is it not available via the Sophos Admin console?  Is there any Sophos Staff that can answer this?

on the 10th of May a post by @talex stated:

We've finished SFOS v17.0.8 MR8. This release is available in stages. In first stage it will be available at MySophos. Next week, it will be available from within your device for all SFOS v17.0 installations and later it will be available to v16.05 installations as well.

18 days later we are still waiting on the firmware to appear on "Your devices" for all SFOS v17.0 installations.

community.sophos.com/.../sfos-17-0-8-mr8-released

MR8 was already visible last week and as assumed before it now is visible again.

Maybe there has been a problem with the update servers or anything like that. I think the updates will show up at every system now.

I’m still not seeing it as well on 17.0.6 MR-6 (Home).

HI,

A ticket to support opened with no response.

Regards

shred said:

I’m still not seeing it as well on 17.0.6 MR-6 (Home).

Just upgraded mine to 17.0.8 MR-8. All thanks to Flo who helped me out! 17.0.8 was not visible either.

FloSupport said:

You'll be able to update by:

• Navigating to this link to download firmware updates
  • Make sure to input your Serial number to download the correct type/version
• Then follow this KB to manually upload this file via your XG Web Admin GUI

v17 MR-8 is still being released in stages for availability on the GUI of your XG appliance. However, you are free to download the update and install it manually. See above in dark moon 's post for how to perform this.