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So did something just change on the application control front? All the google stuff started to be blocked

JohnHilton

Just making sure i'm not going mad..... with the exception of our IT admins, all the google apps just started to get blocked (Which was fun considering we're a Google site).

 

Traced it to application control and had to create a new rule to all the Google stuffs........ what's changed?



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    Same issue here. We use google apps for business and gmail, youtube etc.. all blocked. I believe most of you had application filter set to block cat 4 and 5 applications? I was on the phone with Sophos support and they weren't aware of any reported issues since the pattern update. However, they have taken my logs for further troubleshoot. It seems that the pattern update IPS and Application signatures 3.14.82 - 00:55:00, May 23 2018 caused the issue.

    What we have done is to change the application filter to block cat 5 applications for now. At least that way it is still doing some scanning, otherwise way too many exceptions to add. Hopefully Sophos will push an updte to resolve this issue. 

    Also noticed that RED devices and access points blocked access to micro-apps, all our wireless guests were unable to use apps or browse websites.

    Cheers.

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  • 0

    Same issue here. We use google apps for business and gmail, youtube etc.. all blocked. I believe most of you had application filter set to block cat 4 and 5 applications? I was on the phone with Sophos support and they weren't aware of any reported issues since the pattern update. However, they have taken my logs for further troubleshoot. It seems that the pattern update IPS and Application signatures 3.14.82 - 00:55:00, May 23 2018 caused the issue.

    What we have done is to change the application filter to block cat 5 applications for now. At least that way it is still doing some scanning, otherwise way too many exceptions to add. Hopefully Sophos will push an updte to resolve this issue. 

    Also noticed that RED devices and access points blocked access to micro-apps, all our wireless guests were unable to use apps or browse websites.

    Cheers.

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