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Discussions Email ,The MTA model 163.com is not accept

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Email ,The MTA model 163.com is not accept

Ben ni over 7 years ago

Thanks for Help

The mail receipt is normal, but the email sent to me by 163.com is not accept.

163.com is one of the largest email service providers in China.

Yes, I have a rule allowing the 163.com, But it is not working, I deleted it.

I have mail server Microsoft Exchange , I checked the rules and even reset the firewall. The fault remains.

It is strange that the firewall has no record.

How can I fix this problem? who can help me to test, I can use 163 email send.

Another post: community.sophos.com/.../some-of-the-emails-cannot-be-collected-invalid-tcp-rst

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0 LuCar Toni over 7 years ago

Hi,

i *think* the issue is the mail itself.

You create a Exception, this exception will only check the envelope-from.

Can you send us the awarrenmta.log from this mail?

You will find it on advanced shell (-> grep 163.com /log/awarrenmta.log | less )
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0 Ben ni over 7 years ago in reply to LuCar Toni

Thanks for help

I am a novice， advanced shell (-> grep 163.com /log/awarrenmta.log | less ) it is not working, Could you be more specific? Thank you.
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0 LuCar Toni over 7 years ago in reply to Ben ni

You need to connect as admin to the shell (putty port 22). Then Go to 5 - 3 and enter the grep.
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0 Ben ni over 7 years ago in reply to LuCar Toni

Thank you. I don't see any problem with the log. It may be a BUG. I have spent too much time on this issue. I decided to give up the MTA mode.
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0 rfcat_vk over 7 years ago in reply to Ben ni

If you think this is a bug, then you need to log a fault in the support portal or through your reseller/partner.

Ian
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0 Ben ni over 7 years ago in reply to rfcat_vk

OK,thanks , I Give up MTA mode for now
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0 Ben ni over 7 years ago in reply to rfcat_vk

OK,thanks , I Give up MTA mode for now
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