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Can't move AP15 from SOPHOS Central to XG Firewall

Johan LE HELLOCO

Hi, 

I have an AP15 which is registered in SOPHOS Central, but I'd like to manage it from my SOPHOS XG.

Anyone knows how I can do it ?

Thanks !



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  • 0 in reply to Johan LE HELLOCO

    Hello 

     

    Have you ever used this AP with sophos central? If yes, you will need to connect it back to sophos central and get it unregistered.

     

    Also verify whether you have enabled the "wireless protection" under Device Access on the zone where you have connected your AP?

     

    Also verify whether AP traffic us coming to XG using packet capture tool on GUI on host AP-IP port 2712.

     

    For more steps refer KBA.

     

    Cheers, Good Luck!!!

    Regards, Ronak.

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