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DHCP relay doenst work from one day to another day on Red15

Hello,

we use several Red 15 devices in our network. since this morning a couple of reds doesnt relay any dhcp requests anymore.
the red is online and static ip to the machines on location works.

anyone know where i can find logs in the XG what happens with the dhcp requests?

Regards Kevin

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0 FloSupport over 7 years ago
Hey Kevin Paulusse

I'm sorry to hear about the issues you've been having with your RED devices. Would it be possible to further clarify your setup?

What firmware version is your XG running?

What method of RED deployment are the affected tunnels? (Standard Unified/Split?)

I would also advise to take a look in your dhcpd.log

Best,
Florentino
Director, Global Community & Digital Support
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0 Kevin Paulusse over 7 years ago in reply to FloSupport

Goodmorning,

We use Red Firmware 2.0.013 with Standard / unified operation mode, it fals within the LAN zone.
this was used since last oktober, we checked if there where any updates but so far i cant see dhcp server was updated.

We checked with microsoft network monitor if there is any dhcp traffic from the red but there isnt one.
i also checked it with a differtent Dhcp server, but also no traffic from the Red15.

Regards Kevin
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0 Kevin Paulusse over 7 years ago in reply to FloSupport

Goodmorning,

We use Red Firmware 2.0.013 with Standard / unified operation mode, it fals within the LAN zone.
this was used since last oktober, we checked if there where any updates but so far i cant see dhcp server was updated.

We checked with microsoft network monitor if there is any dhcp traffic from the red but there isnt one.
i also checked it with a differtent Dhcp server, but also no traffic from the Red15.

Regards Kevin
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0 LuCar Toni over 7 years ago in reply to Kevin Paulusse

Hi,

you can try to gather the logs.

/log/networkd.log

Maybe you find the issue there.

Cheers

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