Add AP55 to XG135, pending Access point nothing

Hi,

another approach, try disabling the auto functions and the bandwidth (down to 20mhz) on the 5ghz channel. After it has been activated then you can restore your settings.

I have run this procedure on two AP55 to prove that it works.

ian

Hi,

another approach, try disabling the auto functions and the bandwidth (down to 20mhz) on the 5ghz channel. After it has been activated then you can restore your settings.

I have run this procedure on two AP55 to prove that it works.

ian

Thanks your reply. I am unable to management access point , so  I can't disable auto function/bandwidth.

Why did you connect it to sophos central rather than your XG?

Ian

Before I tested it at home. so I use sophos central to access it. 

As you suggest I take back home to connect sophos central again and then reset the factory setting ?? (But I didn't see any factory reset button in sophos central. They just delete button to unregister AP.)

Is there any other connection (ssh,telnet) to AP55 doing factory reset??

The other thing I concern that our default gateway is pointed to L3 Switch instead of XG-135. That make AP55 can't communicate to XG-135. (Because after installed XG135, I am still trying to solve another problem)

Hi,

try plugging the AP directly into a LAN port of the XG, assuming you have DHCP enabled on that port. Unregistering the AP should in theory reset it to factory defaults. Flo would be a better person to advise on that side if required.

Ian

Finally Fix it. 

- connect back to sophos central (need to open NTP port), and deleted deivce.

- go back XG135 console, AP55 is showing in pending access point