This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos keeps on deleting program that i need to use

I'm trying to use a very popular program used by many Youtube streamers called 'Fussbot' but sophos keeps on deleting it saying its Mal/Generic S
How do i prevent sophos from deleting it and letting me use it?
Thanks

This thread was automatically locked due to age.

Parents

0 QC over 7 years ago

Hello Joe D,

is this really an XG Firewall question? Mal/Generic-S in conjunction with deleting sound more like a question about the endpoint AV software. If so - which version are you using?

Christian
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 QC over 7 years ago

Hello Joe D,

is this really an XG Firewall question? Mal/Generic-S in conjunction with deleting sound more like a question about the endpoint AV software. If so - which version are you using?

Christian
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Joe D over 7 years ago in reply to QC

Sorry mate don't know where to post
version 10.7
Cancel
Vote Up 0 Vote Down

Cancel
0 QC over 7 years ago in reply to Joe D

Hello Joe D,

Endpoint or Malware would be fine (if you'd join one of these groups this thread could be moved).
Anyway, 10.7 could be the on-premise managed SESC - where did you get it from or how did you install it? As this is a generic detection the program could indeed be safe. The analysis for generic detections suggests to submit a sample. Normally detection items are updated so that harmless programs are no longer blocked or removed.
Otherwise please see the product help on how to exclude certain items from scanning.

Christian
Cancel
Vote Up 0 Vote Down

Cancel