Sophos Firewall

Discussions Unable to send scheduled reports via Mail

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Unable to send scheduled reports via Mail

Pratik Pawar over 7 years ago

Hello,

We are using CR-100iNG running on SFOS 16.05.02 MR-2

We configuring the mail setting for reports, but it is not working.

Please suggest.

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0 LuCar Toni over 7 years ago

Hi,

would recommend you to update to a newer version. There are a couple of bug fixes regarding Mail - Notification.

Cheers
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0 Pratik Pawar over 7 years ago in reply to LuCar Toni

Thanks.

Could you please tell which is the stable version for update. Can we directly update to newer version or need to follow steps?
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0 lferrara over 7 years ago in reply to Pratik Pawar

Pratik,

v17 MR5 is quite stable (apart VPN site to site issue). So I would recommend you to move to MR5 and then try again.

If it does not work, please share the mail configuration and check logs from advanced shell.

Regards
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0 LuCar Toni over 7 years ago in reply to lferrara

Hi,

You can update your first SF Boot Slot to MR9, and the other to V17.0 MR5.

So you can roll back to MR9, if something does not work in V17 as expected.

https://news.sophos.com/en-us/2016/03/03/how-to-update-your-xg-firewall-firmware-or-roll-back-to-a-previous-version/

Cheers
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