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Last seen 1 hour ago = Not Compliant

Can someone please help a newbie out.

I have SMC Server version: 6.0.5 (rev 5423), and have mainly iOS devices.

I don't want devices flagging as not compliant if last seen 1 hour ago as that's not really an issue for me, 3 days would be ideal instead to factor in people having their devices off during the weekend.

I've already changed what I thought was the setting in Configure-Compliance Rules-Max.Syncronization gap, but it hasn't worked..

Let me know if you need any more details, simple answers would be great

thanks

Jared

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0 Andrew Mullins over 8 years ago

hi, the max sync gap is only configured in the compliance rule. there are no other settings for this as far as i am aware, as you using apple devices did you changed the IOS compliance rule for the device group your devices currently reside in?
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0 Jared Johnson over 8 years ago in reply to Andrew Mullins

Thanks Andrew for your response, looks like this issue is resolved, I think I just didn't wait long enough after I changed the setting. So at some stage the devices that were showing as not compliant eventually came right.
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0 Jared Johnson over 8 years ago in reply to Andrew Mullins

Thanks Andrew for your response, looks like this issue is resolved, I think I just didn't wait long enough after I changed the setting. So at some stage the devices that were showing as not compliant eventually came right.
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