I'm trying to install SMC on a Windows 2008 Server (VM). In the Configuration Wizard in the step Server Information - Please verify server information, clicking next results in the error dialog saying "error while configuring sophos mobile control args error".
I'm stuck at this point.
Should have added this info earlier...this is what the log says:
mdm certificate, 26-Sep-2016, PrivateKeyEntry, Certificate fingerprint (SHA1): 20:24:29:19:5C:71:02:55:5E:58:9C:69:B9:DD:35:30:72:BA:69:58 [2016-09-26 11:26:23] Got certificate details. [2016-09-26 11:26:23] Subject: CN=smc-hopper.esemalta.com,O=European School of English,ST=MALTA,C=MT [2016-09-26 11:26:23] Issuer: C=MT,ST=MALTA,L=St. Julian's,O=European School of English,CN=European School of English MDM CA [2016-09-26 11:26:23] notBefore: Sep 26 09:26:22 2016 GMT [2016-09-26 11:26:23] notAfter: Sep 24 09:26:22 2026 GMT [2016-09-26 11:26:23] Self signed CA Cert found: 'C:\Program Files (x86)\Sophos\Sophos Mobile Control\tools\Wizard\certs\ca_cert.crt'. Stripping... [2016-09-26 11:26:23] OK [2016-09-26 11:26:23] MIIEfTCCA2WgAwIBAgIJAM5Snph9zgcIMA0GCSqGSIb3DQEBCwUAMIGFMSowKAYD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[2016-09-26 11:26:23] CopyFiles C:\Program Files (x86)\Sophos\Sophos Mobile Control\tools\Wizard\certs\mdm.p12 C:\Program Files (x86)\Sophos\Sophos Mobile Control\proxy\mdm.p12 [2016-09-26 11:26:23] Copy file OK. [2016-09-26 11:26:23] FunctionEnd [2016-09-26 11:26:23] ImportPkcs12Cert [2016-09-26 11:26:23] ImportCertFiles [2016-09-26 11:26:23] ClusterConfig page [2016-09-26 11:26:23] IDs of enabled NICs: 6 [2016-09-26 11:26:23] Number of enabled NICs: 1 [2016-09-26 11:26:23] Hostname: hopper [2016-09-26 11:26:23] Show Server Information. [2016-09-26 11:26:28] ShowServerDetailsLeave [2016-09-26 11:26:28] SetWaitCursor [2016-09-26 11:26:28] Maintenance time 1 20 1 [2016-09-26 11:26:28] Maintenance time will be set to 1:34 [2016-09-26 11:26:28] ConfigureMDMSystem [2016-09-26 11:26:29] Error: 1 26-Sep-2016 11:26:29 <INFO> Execution Progress.Initializing properties: 1%
26-Sep-2016 11:26:29 <INFO> Execution Progress.Initialized connection JdbcConnection{com.microsoft.sqlserver.jdbc.SQLServerConnection}, Dialect{Microsoft SQL Server 12.00.2000}, properties {}: 5%
26-Sep-2016 11:26:29 <INFO> Execution Progress./etl/script[1] prepared: 10%
26-Sep-2016 11:26:29 <INFO> Registered JMX mbean: scriptella:type=etl,url="file:/C:/Program%20Files%20(x86)/Sophos/Sophos%20Mobile%20Control/tools/Wizard/ConfigureMDMSystem.xml"
26-Sep-2016 11:26:29 <SEVERE> Script C:\Program Files (x86)\Sophos\Sophos Mobile Control\tools\Wizard\ConfigureMDMSystem.xml execution failed.
Location: /etl/script[1] JDBC provider exception: Unable to execute statement Error statement: UPDATE mdm_system SET Value='C=MT,ST=MALTA,L=St. Julian's,O=European School of English,CN=European School of English MDM CA', UpdateDate={ fn now() } WHERE ParamKey='config.core.ServerSSLCertificateIssuer' Error codes: [S000[2016-09-26 11:26:30] Error while configuring Sophos Mobile Control: Args error
Should have added this info earlier...this is what the log says:
mdm certificate, 26-Sep-2016, PrivateKeyEntry, Certificate fingerprint (SHA1): 20:24:29:19:5C:71:02:55:5E:58:9C:69:B9:DD:35:30:72:BA:69:58 [2016-09-26 11:26:23] Got certificate details. [2016-09-26 11:26:23] Subject: CN=smc-hopper.esemalta.com,O=European School of English,ST=MALTA,C=MT [2016-09-26 11:26:23] Issuer: C=MT,ST=MALTA,L=St. Julian's,O=European School of English,CN=European School of English MDM CA [2016-09-26 11:26:23] notBefore: Sep 26 09:26:22 2016 GMT [2016-09-26 11:26:23] notAfter: Sep 24 09:26:22 2026 GMT [2016-09-26 11:26:23] Self signed CA Cert found: 'C:\Program Files (x86)\Sophos\Sophos Mobile Control\tools\Wizard\certs\ca_cert.crt'. Stripping... [2016-09-26 11:26:23] OK [2016-09-26 11:26:23] MIIEfTCCA2WgAwIBAgIJAM5Snph9zgcIMA0GCSqGSIb3DQEBCwUAMIGFMSowKAYD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[2016-09-26 11:26:23] CopyFiles C:\Program Files (x86)\Sophos\Sophos Mobile Control\tools\Wizard\certs\mdm.p12 C:\Program Files (x86)\Sophos\Sophos Mobile Control\proxy\mdm.p12 [2016-09-26 11:26:23] Copy file OK. [2016-09-26 11:26:23] FunctionEnd [2016-09-26 11:26:23] ImportPkcs12Cert [2016-09-26 11:26:23] ImportCertFiles [2016-09-26 11:26:23] ClusterConfig page [2016-09-26 11:26:23] IDs of enabled NICs: 6 [2016-09-26 11:26:23] Number of enabled NICs: 1 [2016-09-26 11:26:23] Hostname: hopper [2016-09-26 11:26:23] Show Server Information. [2016-09-26 11:26:28] ShowServerDetailsLeave [2016-09-26 11:26:28] SetWaitCursor [2016-09-26 11:26:28] Maintenance time 1 20 1 [2016-09-26 11:26:28] Maintenance time will be set to 1:34 [2016-09-26 11:26:28] ConfigureMDMSystem [2016-09-26 11:26:29] Error: 1 26-Sep-2016 11:26:29 <INFO> Execution Progress.Initializing properties: 1%
26-Sep-2016 11:26:29 <INFO> Execution Progress.Initialized connection JdbcConnection{com.microsoft.sqlserver.jdbc.SQLServerConnection}, Dialect{Microsoft SQL Server 12.00.2000}, properties {}: 5%
26-Sep-2016 11:26:29 <INFO> Execution Progress./etl/script[1] prepared: 10%
26-Sep-2016 11:26:29 <INFO> Registered JMX mbean: scriptella:type=etl,url="file:/C:/Program%20Files%20(x86)/Sophos/Sophos%20Mobile%20Control/tools/Wizard/ConfigureMDMSystem.xml"
26-Sep-2016 11:26:29 <SEVERE> Script C:\Program Files (x86)\Sophos\Sophos Mobile Control\tools\Wizard\ConfigureMDMSystem.xml execution failed.
Location: /etl/script[1] JDBC provider exception: Unable to execute statement Error statement: UPDATE mdm_system SET Value='C=MT,ST=MALTA,L=St. Julian's,O=European School of English,CN=European School of English MDM CA', UpdateDate={ fn now() } WHERE ParamKey='config.core.ServerSSLCertificateIssuer' Error codes: [S000[2016-09-26 11:26:30] Error while configuring Sophos Mobile Control: Args error
