Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Locate feature not working

I have set up the security features & am attempting to test the remote locate feature, but it doesn't appear to be working correctly. I receive the commend text on the "lost phone", but do not receive a location response on the phone that sent it (which I have confirmed is set up as one of the authorized numbers).
:1010184


This thread was automatically locked due to age.
Parents
  • I have the same problem on both my phones, Samsung Galaxy S2 and HTC One X, both ICS and stock ROM. I am sure I used the correct password. I hope you resolve this issue, because the main reason I got this app was because of this feature that I can't use now.
    :1010884
Reply
  • I have the same problem on both my phones, Samsung Galaxy S2 and HTC One X, both ICS and stock ROM. I am sure I used the correct password. I hope you resolve this issue, because the main reason I got this app was because of this feature that I can't use now.
    :1010884
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?